Christian Patrick Facunla
Network Engineer
Dedicated to monitoring network operations, resolving technical challenges, and maintaining high standard procedures for data center operations.
About Me
As a Network Engineer with a background in Computer Science, I bring technical expertise and problem-solving skills to data center operations. I have hands-on experience in monitoring network performance, resolving incidents, and coordinating with multiple teams to ensure seamless service delivery.
My work at DITO Telecommunity's CO51 Data Center involves acting as the first point of contact for telecom network incidents, performing troubleshooting within SLA targets, and coordinating with NOC teams and vendors. I'm committed to maintaining high standard procedures and contributing to continuous service improvement initiatives.
I hold a Computer Science degree and a TESDA certification in Computer Systems Servicing NC II, combining formal education with practical technical training to excel in network operations and infrastructure management.
Objective
To apply and further develop technical knowledge while contributing to organizational success.
Current Role
Network Engineer at DITO Telecommunity, Data Center Operations
Education
BS Computer Science, Concepcion Holy Cross College (2019-2023)
Skills & Expertise
Technical Skills
Tools & Software
Specializations
Key Competencies
- ✓Rapid issue isolation, troubleshooting, and resolution
- ✓Strong organizational and time management skills
- ✓Excellent verbal and written communication abilities
- ✓ITIL-based incident and service management processes
Certifications & Credentials
Click on any certificate to view details
Featured Projects
Project Preview
Data Center Network Operations
Current position at DITO Telecommunity CO51 Plant. Acting as first point of contact for telecom network incidents. Monitor network alarms, perform troubleshooting, and coordinate with NOC teams to ensure SLA targets are met.
Project Preview
Vendor Installation Support
Assisted vendors in installing their products on data center infrastructure. Provided technical support and ensured proper integration with existing systems.
Project Preview
Ticket Management & Escalation
Managed and tracked service tickets using service management tools. Categorized, prioritized, and escalated issues while providing incident updates to stakeholders.
Project Preview
Hardware & Software Troubleshooting
Diagnosed and resolved hardware and software issues ranging from fiber optic cable repairs to system configuration problems. Maintained detailed technical documentation.
Project Preview
Daily Operations & Reporting
Responsible for monitoring data center operations and submitting comprehensive daily reports. Ensured facility compliance with high standard procedures.
Project Preview
Root Cause Analysis
Participated in root cause analysis of recurring issues. Contributed to continuous service improvement initiatives and process optimization.
Interested in working together on your network or infrastructure projects?
Let's Work Together
Have a project in mind? I'd love to hear about it. Get in touch and let's create something amazing.